Last updated: November 12, 2026

Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email with tracking once your order ships.

Shipping methods and rates
We ship within the United States via USPS , and UPS. Shipping rates are calculated at checkout. Orders over $280 ship free.

Delivery time
Most orders arrive within 4–5 business days after shipping. Delivery times are estimates and are not guaranteed.

Where we ship

We ship to addresses within the United States only. We do not ship to states or jurisdictions where hemp-derived products are restricted by law, including Idaho, South Dakota, Alabama, Tennessee

Age requirement
By placing an order, you confirm you are at least 21 years of age.

Lost or damaged packages
If your package arrives damaged or appears lost, contact us within 7 days of the expected delivery date at drsandra@biomedicalpharms.com or (813) 325-2215, with your order number and photos of any damage. We will work with you on a replacement or refund.

Incorrect addresses
Please double-check your shipping address. We are not responsible for orders shipped to an incorrect address provided at checkout.

Returns and refunds
Unopened products may be returned within 30 days of delivery for a refund (minus shipping costs). For safety and quality reasons, opened products cannot be returned unless they arrived damaged or defective. To start a return, email drsandra@biomedicalpharms.com with your order number.

Contact
BioMedical Pharms Labs LLC · 1516 Max Hooks Rd, Suite H, Groveland, Fl 34736 · drsandra@biomedicalpharms.com · (813) 325-2215