Your order will be processed and shipped with USPS within about 1 business day. Shipping time is estimated to be four to five business days from when your order ships out. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at (813)325-2215 or email us at Biomedicalpharmslabs@gmail.com
We are pleased to offer free ground shipping in the U.S. on all orders over $80. Orders shipped within the U.S. that are less than $80 are charged a flat shipping rate of $8.99. For ground shipping, please allow 5 business days from the day an order is placed to the day it arrives at your door. If you have any shipping questions, please email our customer support.
RETURNS & REFUNDS
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer without talking to one of our representatives.
There are certain situations where only partial refunds are granted:
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, 3 to 5 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at biomedicalpharmslabs@gmail.com
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at biomedicalpharmslabs@gmail.com and send your item to:
Biomedical Pharms Labs
1516 max hooks Rd, unit H, Groveland, Florida 34736
Shipping Returns
To return your product, you should mail your product to:
Biomedical Pharms Labs
1516 max hooks Rd, unit H, Groveland, Florida 34736
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at biomedicalpharmslabs@gmail.com for questions related to refunds and returns.